اردو
Return Policy
Effective Date: 01/10/2024
At Golden Ridge International, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help with our straightforward return policy.
1. Eligibility for Returns
- Items must be returned within 3 days from the delivery date.
- Products must be unused, in their original packaging, and in the same condition as delivered.
- Perishable goods and items marked as non-returnable are not eligible for returns.
2. Return Process
- To initiate a return, contact our customer support team at goldenridgestore@gmail.com/+92 327 87 33 033 with your order details.
- Once your return request is approved, you will receive further instructions, including the return shipping address.
3. Refunds
- Upon receiving and inspecting the returned item, we will notify you of the refund approval status.
- Approved refunds will be processed to your original payment method within 3 days.
4. Return Shipping
- Customers are responsible for the shipping costs of returning the product unless the return is due to our error (e.g., wrong or damaged product).
- We recommend using a trackable shipping service to ensure safe delivery of the returned item.
5. Exchanges
- Exchanges are available for defective or damaged items. Contact us at goldenridgestore@gmail.com/+92 327 87 33 033 to arrange an exchange.
6. Non-Returnable Items
- Perishable products, opened items, or products not in their original condition cannot be returned.
7. Contact Us
For questions or concerns about your return, please reach out to our support team at:
Email: goldenridgestore@gmail.com
Phone: +92 327 87 33 033
By purchasing from Golden Ridge International, you agree to this Return Policy. We reserve the right to amend this policy at any time.